SHIPPING & DELIVERY
Shipping and Delivery
AUSTRALIA
FREE standard shipping for orders over $100
$9.95 Standard shipping (3-6 business days)
$14.95 Express shipping (1-3 business days)
NEW ZEALAND
FREE standard shipping for orders over $110
$12.95 Standard shipping (3-6 business days)
$19.95 Express shipping (1-3 business days)
USA
FREE standard shipping for orders over $70
$8.95 Standard shipping (6-10 business days)
$19.95 Express shipping (3-5 business days -Signature on delivery required*)
*includes all customs and duties charges*
REST OF WORLD
$30.00 economy shipping (8-16 business days)
*Additional duties & taxes payable by customer
DELIVERY TIMEFRAMES
Delivery times are an estimate only. Orders outside of Australia may be affected by customs delays when they reach your country. Times listed exclude order processing times and may be affected by operational issues by the courier. National Lockdowns, stay at home orders and QLD Public Holidays may also affect dispatch times for orders.
LOST OR STOLEN PACKAGES
It is the customers responsibility to nominate a safe and secure shipping address. CHESKO is not responsible for missing or stolen packages once an order has been delivered to the correct shipping address. If you are concerned about the safety of your package after delivery, we recommend selecting a shipping method that requires a signature (Express). CHESKO is not liable for any damage to parcels once successfully delivered to the correct shipping address.
SHIPPING PROCESS
CHESKO will provide a tracking number via email once your order is shipped (this can take up to 24 hours to become active).
CANCELLING ORDERS
Orders cannot be cancelled or changed once your order has been shipped. If your order has already been shipped, you will need to follow our returns procedure. Shipping will be covered by the customer and a $10 restocking and handling fee may also be charged.
Orders cannot be cancelled or changed once your order has been shipped. If your order has already been shipped, you will need to follow our returns procedure. Shipping will be covered by the customer and a $10 restocking and handling fee may also be charged.
BLACK FRIDAY & OTHER SALE EVENTS
While we hope for no disruptions to our normal shipping times, our warehouse team is only small so please allow up to 7 additional days for shipping times during large sale periods such as Black Friday and others similar.
DUTIES & TAXES
For rest of world customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. Please note, CHESKO cannot cover the cost of duties & taxes. For more information please contact your local customs office.